Over the years WHI’s design team has taken on several projects ranging from an ancient castle rebuild, a Titanic staircase replica, and even an oversized question mark for bar seating at a racetrack. It has often been said of WHI, “If you can dream it, we can create it.” Very rarely has a job been too large or complex for WHI not to design, quote, and create with exceptional quality and craftsmanship.
The quoting and design department is where customer’s ideas begin to take form. Prior to making it to a designer’s desk, an Account Executive listens to the customer’s wants and desires and creates a detailed sketch with measurements and specifications. Finally, an estimate is formulated so the customer is able to make an informed decision.
When all pertinent information is gathered, the design team gives careful attention in creating a scaled image of exactly what the customer requests. Once the drawing is complete and approved, it is sent to creation.
Creation of the desired product is where quality craftsmanship takes place. After a drawing has been produced and approved, the design team delegates the creation of the project to the appropriate department. The shop will build larger items, such as elaborate cabinetry, mantels, custom stair parts, beams, etc. The manufacturing department creates custom mouldings and assembles custom solid wood doors. Finally, the door department will take care of custom jambs and door hanging specifications.
After a product is finished and gone through inspection it is packaged and prepared for shipment. To learn more about lead times and shipping see Optimal Turnaround & Expert Delivery.
Why Choose WHI?
We intend to uphold our commitments in a timely manner that exceeds the expectations of our customers. Peace of mind is what we desire for you when you entrust WHI for your interior needs.
Quality is something we talk a lot about, but we want you, the potential customer, to give us a try and let us prove to you that quality truly is what you receive when you choose WHI products.
At WHI we seek to be good craftsmen in the shop, and good businessmen/women in the office and on the field offering you, the customer, the utmost in care.
WHI knows that quality and service go hand in hand. You can’t have one without the other. From your Account Executive, to our customer service representatives, to paying your bill, we want you to have an exceptional experience.
Contact Us Today
If you have any questions about the products and services we offer, our team would love to answer them. We service customers with product needs from simple DIY projects all the way to full trim & door house packages. Call us today at 270-789-1323 or send us a message and a customer service representative will be in touch shortly.